Top 10 health insurance companies in Zambia 2025

Which health insurance companies in Zambia would you feel comfortable purchasing a policy from? What determines a genuine insurance company? For your best experience, I will explain the top health insurance companies that you can trust in Zambia in addition to the general list.

Insurance is an arrangement by which a company or the state undertakes to provide a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a specified premium. 

The health insurance industry is, to be honest, more competitive than the sweet talk offered by different insurance executives. 


top 10 health insurance companies in Zambia
Image Credit: Swan Insurance Zambia.

Insurance is a better way to secure properties, life, and your health.

Insurance companies in Zambia operate through various categories of services called policies. 

Insurance policies differ from one company to the other.

There are different kinds of insurance policies that you can choose from depending on individual needs.


Top 10 health insurance companies in Zambia

Here are some of the top health insurance providers in Zambia:

  1. Madison Health Insurance – A well-established insurer offering a wide range of health plans, including hospital cash plans and other risk solutions. Madison is known for its strong presence across Zambia and high customer satisfaction​

  2. Professional Insurance Corporation Zambia (PICZ) – One of the leading general insurers, PICZ offers various health coverage plans and is recognized for its reliability in claims settlement and customer service

  3. NICO Insurance Zambia – A subsidiary of NICO Holdings, it provides health insurance along with other services such as motor, property, and accident insurance. NICO is renowned for its fast claims settlement and strong customer service​

  4. SES (Specialty Emergency Services) – Specializing in premium health insurance, SES offers in-country and international health coverage, emergency medical services, and life insurance​

  5. Hollard Zambia – A prominent player in the Zambian insurance market, Hollard offers health insurance alongside a wide range of other insurance products, ensuring flexible solutions for various needs

  6. Prudential Life Assurance Zambia – Part of the global Prudential brand, it provides comprehensive health insurance policies along with life insurance plans, catering to both individuals and businesses

  7. Liberty Health – A Pan-African provider, Liberty offers health cover options for individuals and corporations, focusing on affordable yet comprehensive healthcare solutions​

  8. Zambia State Insurance Corporation (ZSIC) – A government-owned company that provides health and life insurance, ZSIC has extensive experience in Zambia's insurance market​

  9. Phoenix of Zambia Assurance – This company offers a wide array of insurance services, including health insurance, focusing on customer service and financial stability​

  10. Southern Cross Insurance – A smaller but reputable insurance provider known for offering a variety of health and general insurance products

These companies vary in the scope and scale of their offerings, catering to both individuals and corporations across Zambia.


Why are insurance services important?

Insurance plays an important role in protecting and serving people in times of problems that cannot be solved by an individual person. 

By subscribing a small amount of money to an insurance company you are creating a backup in case of a loss of property or any cases that may be of high risk.

Types of insurance.

Savers insurance. This is a type of agreement a customer signs with the company to have their money saved up to the maturity period. 

The maturity period can range from 5 years to 10 years depending on the company. 

Many people in Zambia have chosen this type of insurance because it helps raise funds for building a house buying a car or anything that needs a lot of money. 

We know saving money is not that easy for an average person so this policy comes in to help.

Auto insurance. Automobile insurance covers motorbikes, lorries, cars, and other types of road vehicles

Its main purpose is to offer financial protection against bodily harm or physical damage sustained in auto accidents, as well as against potential responsibility from such situations.

Health insurance. Medical insurance, often known as health insurance, is a kind of insurance that pays all or a portion of the risk that an individual would have medical costs. 

Similar to other forms of insurance, risk is distributed among numerous parties. 

One such example of a health insurance company in Zambia is NHIMA

Life insurance. An insurance policyholder and an insurer, also known as an assurer, enter into a contract for life insurance in which the insurer agrees to pay a specified beneficiary a certain amount of money if the insured person passes away.

 Other circumstances, like a terminal disease or serious illness, may also cause payment, depending on the terms of the contract.

Home insurance. A type of property insurance that protects a residential property is termed home insurance, sometimes known as homeowner's insurance. 

Your house or properties at home may be secured using this type of insurance.

 It compensates for things like burnt home properties or unexplained loss of home property.

Business insurance. Numerous risks to the facilities and assets your company possesses might be covered by business insurance. 

Firm income insurance can assist in replacing lost revenue if covered property damage prevents you from operating your firm.

Fire insurance. Policies for fire insurance are a variety of insurance coverages that provide an amount assured to cover any damages resulting from a fire outbreak. 

Most of this type of insurance expires after a year so you can renew the contract and pay the necessary premium to keep your property under protection.


top 10 insurance companies in Zambia
Insure your vehicle and have peace of mind.

Top 10  insurance companies in Zambia

Do not just wake up and sign a policy with any insurance company that comes by your office or home. 

 Here are insurance companies that were at least termed genuine and provide high-value services to customers. 


1. Madison General Insurance

Since 1992, Madison General Insurance has been the favored choice for insurance. 
Their list of happy clients is constantly expanding, and they have a substantial portfolio. 

The company is proud to be present in seven of Zambia's ten provinces, and it has plans to open more branches and mobile offices to broaden the consumer contact points.

They offer the best customer service in the business together with a claims payment period that is unmatched. 

When you get insurance from Madison, you also acquire the right to mental tranquility. 

The company provides a general to its members.

2. Hollard insurance Zambia Limited

They provide personal, car, home, funeral, and travel insurance. 

The company has been trusted in the service by many Zambians, especially Zambian citizens who came from other countries.

 Personal accident and liability is part of the package that Hollard Insurance Limited offers. 

3. ABSA Life Zambia Limited

Despite ABSA being a banking firm it has extended its services into insurance

They provide family protection, cash plans, life cover, and other money risk protection covers.

4. Professional insurance


Professional Insurance has been one of the best providers of motor vehicle insurance in Zambia for over 10 years. 

The company offers agricultural and engineering protection among other services.

5. Sanlam Life Insurance Zambia Limited

Sanlam has a wide range of insurance covers such as funerals, and family, and also offers a savings plan for individuals willing to set aside money for retirement and interest encuring savings. 

They have a good reputation for paying customers without any issues.

6. Prudential Life Assurance Zambia Limited


One of the best 10 insurance companies that offer education policies is Prudence. 

You can sign a policy that helps plan for your children's education.

Even if you die today the company still keeps your records and makes sure the dues are given to your registered child.

7. Savenda General Insurance Limited

This firm is known for other things like electric appliances and farming. 

However, Savenda is one of the fast-growing companies that has a passion for general insurance services in Zambia. 

The company has also been planning to expand the service into other COMESA region countries.

8. Liberty Life Zambia Limited

They are specialized in life insurance for both individuals and the group. 

If you are looking for a company that will compensate you or your family as humans in case of any life risks then your direction should go toward Liberty Life Insurance Zambia.

9. Best Life Insurance Limited


This firm offers group life, and group funeral cover for the company's employees. 

The company registers its workers and all registered family members of the employees. 

You might have a loan that needs settling in a case when you have difficulties, this company comes in to offer credit life insurance.

10. Advantage Insurance Limited


Advantage Insurance marks last but not the list on the list of insurance companies in Zambia, with the best protection on motor vehicle accident

Get your vehicle back in shape with this company they have a passion for care and empathy with the affected clients.

How to choose an insurance company

 In order to be successful with an insurance policy, you must carefully select a reputable firm that is licensed by the appropriate authorities and honors its commitments.

 The advantages of having insurance continue to be extremely valuable to human lives, despite Zambia's low insurance utilization rate. 

Open an account with a reliable insurance provider if you want the greatest experience with health insurance services.

People in Zambia have been complaining a lot about certain insurance companies that don't seem to be honoring their promises.

Sometimes we may all agree that individuals are hesitant because some insurance providers act like scammers

They make excellent service claims, but they rarely follow through on them. 

For instance, some insurance companies offer consumers excellent savings plans, but when the policy matures, they once more fail to make the required payments. 

This article provides a piece of comprehensive information on Zambian insurance firms that are reliable and provide the best services available.

Summary.

Signing a health insurance policy is not a decision that one should make from a coffee shop. 

First, understand the company and the policy you are about to sign so you get the best product. 

Do not rely on the sweet talks brought by insurance representatives, they are obsessed with having a large number of customers. 

Make use of this 10 health insurance companies in Zambia list and do simple research for each of them for better choices to improve your health.


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