Due to the increasing demand for pharmaceutical products, people in Zambia have resorted to owning pharmacy stores. However, the challenge is knowing the requirements. Just like any other business, opening a pharmacy has its own procedures and requirements that one needs to understand.
To be honest with you, opening a pharmacy in Zambia requires adhering to a series of legal, regulatory, and professional standards. In this article, I will explain everything step by step.
Requirements for opening a pharmacy in Zambia
Below is a guide outlining the key steps and requirements:
1. Registration with the Health Professions Council of Zambia (HPCZ)
The Health Professions Council of Zambia (HPCZ) is responsible for regulating healthcare professionals and facilities, including pharmacies. To operate a pharmacy, you must register your business with this body.
Steps:
- Submit a formal application to the HPCZ.
- Pay the registration fees.
- Ensure compliance with HPCZ inspection and approval of your premises.
2. Business Registration with the Patents and Companies Registration Agency (PACRA)
To legally operate any business in Zambia, you must register with PACRA.
Steps:
- Choose a unique name for your pharmacy.
- Register your business as a limited company, sole proprietorship, or partnership.
- Obtain the business certificate from PACRA.
3. Zambia Medicines Regulatory Authority (ZAMRA) Licensing
ZAMRA is the key regulatory body overseeing the safety, efficacy, and quality of medicines sold in Zambia. To open a pharmacy, you will need a license from ZAMRA.
Requirements:
- Submit an application for a retail pharmacy license.
- Ensure that your pharmacy premises meet the standards set by ZAMRA, such as location, space, storage, and security.
- Provide documentation regarding the qualification of the pharmacist who will supervise the premises.
4. Employment of a Qualified Pharmacist
A qualified pharmacist must supervise the operations of the pharmacy. The pharmacist must be registered with the Pharmaceutical Society of Zambia (PSZ) and licensed by HPCZ.
Requirements for Pharmacist:
- Degree in Pharmacy from an accredited institution.
- Registration with HPCZ.
- Practicing license from HPCZ.
5. Premises Requirements
The physical setup of the pharmacy must meet certain standards, including:
- Adequate space for the storage and dispensing of medicines.
- Proper ventilation, lighting, and temperature control for storing medications.
- Security measures to protect controlled substances.
6. Municipal Health Permit
You must obtain a health permit from the local authority or municipal council where the pharmacy will be located. The council may inspect the premises to ensure health and safety compliance.
7. Tax Registration with the Zambia Revenue Authority (ZRA)
Register your business with ZRA for tax purposes. You will be required to pay corporate taxes, VAT (if applicable), and other relevant taxes.
Steps:
- Obtain a Taxpayer Identification Number (TPIN).
- Register for Value Added Tax (VAT) if your pharmacy qualifies based on the turnover threshold.
8. Adherence to Good Pharmacy Practice (GPP)
Ensure that your pharmacy complies with Good Pharmacy Practice standards as outlined by ZAMRA and HPCZ. This includes:
- Proper handling and storage of medicines.
- Maintaining records of prescriptions and sales.
- Ensuring patient confidentiality and counseling.
9. Importation of Medicines (if applicable)
If you intend to import medicines, you must obtain relevant importation permits from ZAMRA. Ensure that all medicines meet the regulatory standards in Zambia.
10. Stock and Inventory Management
- Ensure that all drugs and medicines sold are approved by ZAMRA.
- Establish a proper inventory management system to track expiry dates and stock levels.
- Use approved suppliers and maintain records of all purchases and sales.
11. Opening a Bank Account and Financing
Set up a corporate bank account for the pharmacy business. You may also require capital to:
- Set up the premises.
- Purchase initial stock.
- Cover operational costs like staffing, utilities, and marketing.
12. Insurance
Consider obtaining insurance coverage for:
- Public liability.
- Stock protection.
- Property damage.
How much money do you need to open a pharmacy in Zambia?
The cost of opening a pharmacy in Zambia can vary depending on several factors such as location, size, and the type of services offered.
Here is an estimate of the main costs involved:
1. Business Registration and Licensing Costs
- PACRA Registration: ~ZMW 750 – ZMW 2,500 ($35 - $130), depending on the type of business structure (sole proprietorship, partnership, or limited company).
- Health Professions Council of Zambia (HPCZ) Registration: Initial registration fees could range from ZMW 3,000 – ZMW 5,000 ($150 - $250).
- Zambia Medicines Regulatory Authority (ZAMRA) License: ZMW 4,000 – ZMW 8,000 ($200 - $400) depending on the size of the pharmacy.
- Municipal Health Permit: ZMW 1,000 – ZMW 2,000 ($50 - $100).
2. Rental or Purchase of Premises
- Rental Cost: The monthly rent for a pharmacy can vary widely depending on the location. In major cities like Lusaka, it can range from ZMW 5,000 – to ZMW 20,000 ($250 - $1,000) per month. In smaller towns, rent could be lower.
- Initial Deposit: Usually, 3 months' rent is required as a deposit, which may cost between ZMW 15,000 – and ZMW 60,000 ($750 - $3,000).
3. Renovation and Furnishing
- Renovation Costs: To meet regulatory standards, renovations for proper shelving, lighting, security, and storage can cost between ZMW 20,000 – ZMW 50,000 ($1,000 - $2,500).
- Furnishing (Shelves, Counters, etc.): Installing shelving, counters, and cabinets can cost ZMW 10,000 – ZMW 30,000 ($500 - $1,500).
4. Equipment
- Pharmacy Equipment: Items like refrigerators (for storing temperature-sensitive medications), computers, cash registers, and security systems can cost between ZMW 15,000 – ZMW 30,000 ($750 - $1,500).
5. Initial Stock of Medicines
- Medicines and Supplies: Depending on the size of the pharmacy and the variety of products, the initial stock can range from ZMW 100,000 – ZMW 300,000 ($5,000 - $15,000).
6. Salaries
- Qualified Pharmacist: Salaries for a registered pharmacist range from ZMW 8,000 – ZMW 15,000 ($400 - $750) per month.
- Support Staff (Cashiers, Sales Assistants): Each support staff member may earn ZMW 3,000 – ZMW 5,000 ($150 - $250) per month. You may need 1-3 support staff depending on the size of the pharmacy.
7. Utilities and Other Recurring Costs
- Electricity and Water: ZMW 1,000 – ZMW 2,500 ($50 - $125) per month.
- Internet and Communication: ZMW 500 – ZMW 1,500 ($25 - $75) per month.
- Insurance: ZMW 5,000 – ZMW 10,000 ($250 - $500) annually, depending on the level of coverage.
8. Miscellaneous Costs
- Marketing and Branding: ZMW 2,000 – ZMW 10,000 ($100 - $500), including signage, business cards, and initial promotions.
- Legal and Accounting Fees: ZMW 5,000 – ZMW 10,000 ($250 - $500) for setting up the business and complying with legal requirements.
Estimated Total Costs
Based on the above breakdown, here are estimated cost ranges:
| Category | Low Estimate (ZMW) | High Estimate (ZMW) | ||
|---|---|---|---|---|
| Business Registration & Licensing | 8,750 | 17,500 | ||
| Premises (3 months rent + deposit) | 15,000 | 60,000 | ||
| Renovation & Furnishing | 30,000 | 80,000 | ||
| Equipment | 15,000 | 30,000 | ||
| Initial Stock | 100,000 | 300,000 | ||
| Staff Salaries (3 months) | 33,000 | 60,000 | ||
| Utilities & Other Recurring Costs | 4,500 | 12,000 | ||
| Miscellaneous (Marketing, Legal) | 7,000 | 20,000 |
Total Estimated Startup Cost:
- Low-End Estimate: ~ZMW 213,250 ($10,665)
- High-End Estimate: ~ZMW 579,500 ($28,875)
Additional Considerations:
- Location: Pharmacies in prime city areas will have higher setup costs, particularly for rent and staff.
- Size: Larger pharmacies with a broader range of services and medications will require more stock and equipment.
- Importation of Drugs: If importing medications, additional costs like import duties and shipping will apply.
This is a general estimate, and actual costs may vary based on specific circumstances and price changes.
Conclusion
Opening a pharmacy in Zambia involves multiple regulatory steps, from registering with the HPCZ and ZAMRA to hiring a qualified pharmacist. Properly adhering to the legal framework ensures that your business operates safely and complies with the law.
